Get in touch
Email support@arkn.app. In the app, Profile → Account settings → Help also offers Email support.
Help us understand the problem
- The screen you were on and what you did just before the problem.
- What you expected and what happened instead.
- The exact error message, if one appeared.
- Your app version, available in Account settings → About.
- Whether the issue happens every time or only sometimes.
Share only what is needed
Leave out health details unless they matter to the issue. Do not include passwords, sign-in codes or payment-card details.