Start with the message in the app

Flow distinguishes an unavailable connection, a sign-in requirement and access limits. Follow the message shown beside your question. If the service is unavailable, try again later.

If the answer is missing context

  1. Check that the workout or food record you mean is saved.
  2. Open Profile → Account settings → Flow can read and review the relevant source.
  3. Check What Flow knows for an outdated fact.
  4. Ask again with the session, date or meal you mean.

While you are offline

Workout logging, rest timers and plate calculations can still work offline. Live Flow answers and photo estimates need a connection.

If the problem keeps happening, contact support with the screen, the error message and the steps that led to it.